Part 5: What to do if you run into issues

You might sometimes experience issues with the loading of pages, or added applications and machines not immediately appearing on the interface. To resolve this issue most of the time you can simply Hold down Ctrl and press F5 (Or, hold down ⌘ Cmd and ⇧ Shift key and then press R on a Mac).

If the issues persist, please contact us ( or [support request form], and we will get back to you in 1 business day (most of the time you can expect a response in a couple of hours).